QUALITY MANAGEMENT SYSTEM POLICY
As STARCOOL, within the scope of our quality management system objectives, we commit to the following:
• To ensure full compliance with national and international legal regulations and requirements, in line with the sector requirements of our operations in the production of in-vehicle refrigerators, polyurethane and plastic parts.
• To implement the requirements of the ISO 9001 and IATF 16949 standards with the participation of all our employees, and to adopt continual improvement as the basis for the performance of our management systems.
• To manufacture in accordance with national and international standards and norms under the “Zero Defect” principle, thereby achieving 100% customer satisfaction and ensuring its continuity.
• To develop policies to meet the expectations of our customers and relevant interested parties.
• To ensure the highest level of reliability and safety for all products we manufacture throughout their defined life cycle.
• To closely follow technological developments and carry out design, development, and innovation activities for our products and processes, leading the sector with new ideas.
• To manage risks and opportunities with a proactive approach, to set strategic objectives, and to implement effective management programs to achieve these objectives.
• To integrate our corporate culture with global industrial culture and be an exemplary organization that is respectful to society through our practices.
• To minimize the environmental impacts arising from our activities and prevent pollution, and to create a sustainable future throughout the life cycle of our products. To adopt as core principles the reduction of greenhouse gas emissions, the efficient use of natural energy resources, and a shift toward renewable energy sources.
• To raise the awareness of top management, employees, and all our stakeholders regarding the importance, oversight, and monitoring of climate change, and to carry out activities that increase the knowledge level of all relevant parties and society.
• To use methods and practices in our products and production processes that do not threaten the environment, human health, or safety.
• To take the necessary preventive measures to protect all our employees from occupational accidents and occupational diseases, and to be prepared for emergencies at all times.
• To protect the physical and mental health and safety of our employees to the highest level by creating ergonomic work areas.
• To adopt the İnci Holding Code of Ethics as a guide in all our activities and to conduct our activities in line with our Code of Ethics.
• To ensure the confidentiality, integrity, availability, and protection of all our physical and digital information assets, to take all necessary measures to minimize the number of information security breaches, and to increase cybersecurity awareness.
